Reviews

At Fritch Inc we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
223 Reviews

Marie C. Hauze
08/18/2026
Located in Bethlehem
on the hottest, most miserable day after our ac broke down, 2 angels were sent to help us. Adam and Ryan were determined to get our system up and running that same day so we would not suffer. They never complained despite many dangerous obstacles and extreme heat, and were pleasant and courteous, even to our 14 year old dog. Matt came up with a plan, Bobbi helped with billing and communications, and Scott organized the whole installation for an outcome nothing short of a miracle. Because the whole team worked together we are safe and comfortable. Thank you so much.!
Service: New System Installation
Annie Petit
08/06/2026
Located in Bethlehem
I am most grateful to Fritch for making the installation of my new Carrier air conditioner an amazing experience. The A - team of 4 guys worked diligently. They were very professional- efficient- and kind as people. Altogether Outstanding A+.. thank you A.P.
Steve Wereley
07/01/2026
Located in Bethlehem
Fritch service always delivers. We called when our central air stopped working on a 98 day. They had a tech on site in less than an hour and the part we needed on the truck. Less than two hours after our call we were back up and running. I’d also like to mention that we called one of their big local competitors first and the soonest they could get to us was two weeks.
Sue M
02/12/2026
Located in Bethlehem
For the furnaces annual maintenance call, from the moment Ryan D. tapped on my front doors window and all throughout his work, his interaction with me was positive, respectful and polite - while being 100% professional. Ryan is truly gold star. This customer of Fritch is very grateful you have this person on your team!
Service: Preventive Maintenance
Scott
12/12/2025
Located in Bethlehem
Great Install thanks
Service: New System Installation
Aimee W
09/12/2025
Located in Bethlehem
Greatest experience you could possible have with a company. I highly recommend using them.
Jjflip
09/12/2025
Aleta Unger
04/25/2025
Located in BETHLEHEM
I recently had my annual checkup on my A/C and Heating systems and want to thank Bill Hayes for doing such a thorough job. I have been with this company since the '70's. Each department has very courteous and helpful staff. I would highly recommend them for any A/C or Heating needs.
Susan Scrima
04/17/2025
Fritch provided the best service for my AC unit and my heater. Always professional, always kind. Service above and beyond.
Debra Ross
04/11/2025
Great customer service. Have been using them for years! Shout out to my awesome AC annual service guy, Bill!
Diane Horoschock
04/08/2025
Had Fritch for ever and am very happy with their service. Very reliable with their emergency responses and regular services. Their tech, Bill H is the absolute best!!! He is very kind and knowledgeable and explains what he's doing and why when he comes to do our yearly maintenance on our furnace and AC unit. He goes above and beyond doing his job! I can only hope he continues to be our tech moving forward for our yearly service check as well as any potential emergencies we may have in the future. Thank you so much!
Jim Fleming
04/04/2025
They came out and gave a second opinion on another company's diagnosis. They were very straightforward and honest. I'm glad I did. Did not try to push any service or product. I would recommend.
TATIANA ACR
02/22/2025
Griffin Woodard
02/15/2025
These guys know what they are doing, and are very professional and courteous, I highly recommend. They successfully did a very complex job of replacing our AC unit and the hot water heater. I also want to thank Greg for coming out a separate time off of normal business hours during a snowstorm to check up on our heat and make sure it is running smoothly. Highest recommendations for Fritch!
Brendan Corby
11/20/2024
I came home to my heat not working the day I was bringing a newborn home from the hospital and they were able to come out right away to service my oil burner unit. This was a lifesaver and Steve the technician was fantastic to deal with in a last minute stressful situation they took care of it and I will be using them for now on! Highly recommend from start to finish! Thanks!
Paula Rempp
04/28/2024
Located in Bethlehem
Very good post with easy to find directions!
Joelvis Acosta Liz
03/20/2024
David Mccormack
02/16/2024
The most dedicated people who have ever worked with my boiler,the technicians stayed with it until they were confident that it was working properly. I recommend them to my clients and new neighbors often.Thanks for the heat!
Sharon M
11/01/2023
Located in Easton
New customer this year. Had my first maintance contract cleaning this week. Technician was professional and friendly. Answered all my question and concerns. Office staff was helpful and friendly each time I called. This company has been satisfactory so far.
Andrea Kimble
05/02/2023
Located in Bethlehem
Very good service We have been very happy with there service very friendly helpful thank you
Gretta McDermott
09/03/2022
Located in Emmaus
On Thursday September 1st, Fritch did the annual cleaning and check up on my heater.I wanted to pass on that your tech, Bill, was most courteous and pleasant! He is certainly a fine representative for your company!
Larry Bringenberg
08/14/2022
Professional services from the office to the field. The tech diagnosed and fixed the unit within an hour and a half. Would highly recommend Fritch Fuels.
Matt Stolly
08/12/2022
Great job, saved us a lot of money and was honest. I highly recommend Fritch for AC maintenance.
Jo-Henry Lim
07/07/2022
Located in Bethlehem
Bill Hayes did an excellent job with his service. He is very knowledgable and upfront. He identified the root cause of my A/C issue very quickly and he was very upfront with the options and costs. I made a mistake of not going with this company the first time I encountered the problem which cost me a lot of money. With Bills service, he was able to save me a lot of money and help me fix the issue promptly. Fromnow on I will be going with this company whenever I have any A/C or heating issue.
Mike Cutro
06/18/2022
Located in Bethlehem
Great service, professional, polite and knowledgeable. Thank you Scott and team for a great job!
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